Almost perfect, but...
The fact you must login every time you move from your desktop to your mobile is almost a deal killer for me. Im in an active business and go from desktop to mobile dozens of times each day. If I forget to login on mobile each time I step away from my desk, I miss chat inquiries. Tell me one person on this planet that stays on one device all day every day. Zopim needs to rethink that. Good on most other ways, but its like have a Tesla sports car with only 3 wheels. Nice but a real hassle to use.
Danmando about
Zendesk Chat, v0.6.8